1-Year Warranty Valid for All Products

Shipping all over Egypt

Gawly's products are in the USA

Shipping Policy

At Gawly, we are committed to delivering your furniture safely and on time. Please read our shipping policy carefully to understand how your orders are handled.

1. Processing Time

  • All orders are processed within 3-5 business days after payment confirmation.
  • Custom or large furniture orders may take 7-10 business days to prepare.

2. Shipping Methods & Delivery Time

Item Type Shipping Method Estimated Delivery
Sofas, Corner Units, Chairs Standard Courier / Freight 5–10 business days
Kitchen Cabinets & Modular Units Freight Delivery 7–14 business days
Small Furniture / Accessories Standard Courier 3–7 business days

3. Shipping Costs

  • Shipping costs are calculated at checkout based on item size, weight, and destination.
  • Free shipping is available for orders over EGP [insert amount].

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment until it reaches your doorstep.

5. Delivery Instructions

  • Please ensure your address is complete and accurate.
  • For bulky items, ensure sufficient space and help for delivery at your location.
  • Our delivery team will contact you prior to delivery to schedule a convenient time.

6. Damaged or Missing Items

  • If your furniture arrives damaged, please contact us within 48 hours with photos.
  • Missing items or delivery issues must be reported immediately for resolution.
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Terms & Conditions

1. Acceptance of Terms

By accessing or using our website and placing an order, you agree to be bound by these Terms and Conditions.

2. Product Information

2.1 We make every effort to ensure that product information on our website is accurate and up-to-date. However, we cannot guarantee that all information is error-free.

3. Ordering and Payment

3.1 All orders are subject to availability.

3.2 Payment must be made in full at the time of order. We accept Cash on delivery, Cards and E-Wallets.

3.3 Prices displayed on our website are inclusive of all taxes unless otherwise stated.

4. Delivery

4.1 Delivery charges will be applied to all orders.

4.2 Delivery times are estimated and may vary. We cannot be held responsible for delays caused by circumstances beyond our control.

4.3 Upon delivery, it is your responsibility to inspect the goods for any damage. Any damage should be reported to us immediately.

5. Warranty

5.1 We offer a ONE-year warranty against manufacturing defects on the sofa frame.

5.2 This warranty does not cover normal wear and tear, damage caused by misuse or accidents, or alterations made to the sofa.

5.3 To claim under warranty, you must provide proof of purchase.

6. Returns and Refunds

6.1 You have the right to cancel your order and return the sofa within 14 days of delivery.
6.2 The sofa must be returned in its original condition, unused, and with all packaging. 6.3 The cost of return shipping is the customer's responsibility.
6.4 Refunds will be processed within 15 working days of receiving the returned sofa.

7. Limitation of Liability

7.1 Our liability for any loss or damage arising from the purchase of a sofa is limited to the purchase price of the sofa.
7.2 We shall not be liable for any indirect or consequential loss or damage.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Egypt.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice.